Privacy Policy

Introduction

At iQFone ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us in any way.

By using iQFone's services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Purchase or use our services
• Contact customer support
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, business type)
• Payment information (credit card details, billing address)
• Account credentials (username, password)
• Communication preferences

Service Usage Information

When you use our services, we automatically collect certain information:

• Call data (call duration, time, phone numbers involved, call recordings if enabled)
• Service usage patterns and statistics
• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, actions taken)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For more details, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and managing your account
• Communicating with you about service updates, technical notices, and support
• Sending marketing communications (with your consent)
• Responding to your requests and inquiries
• Analyzing usage patterns to improve our services
• Detecting, preventing, and addressing technical issues or fraudulent activity
• Complying with legal obligations and enforcing our terms of service

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure data centers with redundant systems
• Regular security audits and updates
• Access controls and authentication requirements
• Employee training on data protection practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Third-Party Services and Disclosure

We may share your information with third-party service providers who assist us in operating our business and providing services to you. These providers are contractually obligated to maintain the confidentiality and security of your information and may only use it for the purposes we specify.

We may disclose your information:

• To comply with legal obligations or respond to lawful requests from authorities
• To protect our rights, property, or safety, or that of our users or the public
• In connection with a merger, acquisition, or sale of assets (with notice to you)
• With your consent or at your direction

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request a copy of your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Object: Object to certain processing of your personal information

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: